discount-automatic-espresso-machines super automatic espresso maker Free User Knowledgebase

I agree with the reviewer who says the Odea leaks (mine started day one) and the customer service is non-existent. I purchased my Odea a year ago. I decided I could live with the leaking issue as it brewed a descent cup of java. However when the unit ceased to function altogether, I contacted the customer service email listed in the unit. After a week they responded and told me to contact the warranty vendor (Saeco, it turns out, does not offer any warranty on their product!).

I called the number they gave me and got a recording. I left phone number and email contact info. They have not responded.

I contacted Saeco again and they said, in essence, tough luck–that’s when they told me that they offer no warranty service on the products they sell.

Any company that does not warranty its product is a failed company. I will never even consider purchasing another Saeco product and would recommend you do not buy any Saeco machine.

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